PEZA fears increasing 'Underground' IT-BPO operation

Philippines News Agency

May 12, 2022

EXCERPT


The Philippine Economic Zone Authority (PEZA) has received reports that registered information technology and business process outsourcing (IT-BPO) companies are losing their employees to “underground” IT-BPO entities operating in a work-from-home (WFH) set-up.


In an interview, PEZA director general Charito Plaza said these underground operations of entities servicing the IT-BPO sector provide higher salary and offer WFH arrangement, which is favorable especially to the voice segment of the industry.


“When I had a dialogue with Cebu IT-BPOs, I found out there are now virtual or IT-related businesses who we call as underground. Underground because they are not registered with (the) government They’re offering high (pay) around PHP30,000 to PHP40,000, but there is no security of tenure,” Plaza told reporters.


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