BPO workers consider quitting rather than returning on-site

CNN Philippines

Apr 8, 2022

EXCERPT


Metro Manila (CNN Philippines, March 24) – A government blanket order ending hybrid work schemes for those in the business process outsourcing (BPO) industry could force employees to quit their jobs, the Alliance of Call Center Workers (ACW) warned on Thursday.


The group said a fifth of its 1,400 members either want to resign or contemplate leaving the BPO sector to find work elsewhere.


Based on ACW's data, over one million BPO workers currently have work-from-home arrangements with their employers.


"It's not really mass resign as in protesta (protest)," ACW co-convenor Emman David told a virtual press briefing.


"Hindi magiging madali sa kanila yung transition to work on site," David said.


[Translation: Transition to work on site won't be easy for them.]


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